Return & Refund policy

Returns & Cancellations

We do not accept returns or order cancellations if the item matches its description and is not damaged.

Each piece is handmade, and minor variations in color, shape, or finish are natural and not considered defects.


Damaged Items

If your item arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging. We will review the case and assist you accordingly.


Non-returnable Items

• Handmade items

• Personal-use items

• Sale items

• Custom or made-to-order pieces


Contact for Returns

Email: hello@alami.studio